Terms of Service

Welcome to Sones!

These Terms of Service (these "Terms") describe the terms and conditions by which you may access and/or use the website(s), including sones.ai, and any and all related software, documentation, and online and/or digital services (collectively, the "Service") provided by Lucas Intelligence, Inc. (including its successors and assigns, "Lucas Intelligence," "we," "our," or "us"). By accessing and/or using the Service, you're agreeing to these Terms and acknowledging that you have read and understood our Privacy Policy which is incorporated herein by reference. If you don't agree to these Terms, you may not use the Service. We reserve the right to modify these Terms, as described below. These Terms apply to all visitors and users of the Service, and to all others who access the Service (collectively, "Users," and, as applicable to you, "you" or "your").

PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 14.2 (THE "ARBITRATION AGREEMENT") AND A CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 14.3 (THE "CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE, UNLESS YOU OPT OUT PURSUANT TO THE INSTRUCTIONS IN THE ARBITRATION AGREEMENT, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW (AS DEFINED BELOW), YOU EXPRESSLY WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AS WELL AS YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION OR PROCEEDING.

1. How We Administer the Service

1.1 Eligibility

This is a contract between you and Lucas Intelligence. You must read and agree to these Terms before using the Service. You may use the Service only if you can form a legally binding contract with us, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations ("Applicable Law"). New users must be at least 18 years old to register for the Service. Users admitted before 27 October 2026 may continue using the Service under the age requirements that applied when they were admitted. You represent and warrant that you meet the applicable age requirements and are competent to agree to these Terms, or, if you are unable to form a binding contract under applicable law, you represent and warrant that you have your parent's or legal guardian's permission to use the Service, and that your parent or legal guardian is agreeing to these Terms concurrently. The Service is not available to any Users we previously removed from the Service.

1.2 User Accounts

1.2.1 Your User Account; Suspension and Termination

Your account on the Service (your "User Account") gives you access to certain services and functionalities that we may, in our sole discretion, establish and maintain as part of the Service from time to time. We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without liability and for any or no reason, including if you violate any provision of these Terms. Additionally, you may de-activate your User Account at any time. We may, with or without prior notice, change or stop providing the Service, to you or to Users generally, or create usage limits for the Service.

1.2.2 Connecting Via Third-Party Services

By connecting to the Service via a Third-Party Service, you give us permission to access and use your information from that service.

1.2.3 Account Security

You may never use another User's User Account without such User's permission. You are solely responsible for the activity that occurs on your User Account, you will keep your User Account password(s) and/or any other authentication credentials secure, and you will not share your password(s) and/or any other authentication credentials with anyone else. We encourage you to use "strong" passwords (passwords that use a combination of upper- and lower-case letters, numbers, and symbols) to protect your User Account. We will not be liable for, and expressly disclaim liability for, any losses caused by any unauthorized use of your User Account and/or any changes to your User Account. You will notify us immediately of any breach of security or unauthorized use of your User Account.

1.2.4 Account Settings

You may control certain aspects of your User Account and any associated User profile, and of the way you interact with the Service, by changing the settings in your settings page. By providing us with your email address, you consent to our using that email address to send you Service-related notices. If we send you marketing-related emails, you may opt out of receiving them or change your preferences by contacting the Service support team at support@meetlucas.ai or by clicking on the "unsubscribe" link within a marketing email. Opting out will not prevent you from receiving Service-related notices.

2. Access to the Service; Service Restrictions

2.1 Access to the Service

Subject to your compliance with these Terms and any documentation we may make available to you, you are hereby granted a non-exclusive, limited, non-transferable, and freely revocable right to access and use the Service, solely for your personal use, as permitted by the features of the Service. We reserve all rights not expressly granted herein in and to the Service. Notwithstanding anything to the contrary herein, certain portions of the Service may be available only during the Subscription Term(s) (as defined below), as further described in Section 8.4 (Subscription Plans).

2.2 Restrictions and Acceptable Use

Except to the extent a restriction is prohibited by Applicable Law, you will not do, and will not enable any third party to do, any of the following:

2.2.1 disassemble, reverse engineer, decode, or decompile any part of the Service or license or resell or modify any part of the Service;

2.2.2 use any automated or non-automated means to access the Service for "scraping" (except that public search engines may use spiders to create searchable indices of public materials, only as specified in the robots.txt file);

2.2.3 use the Service in any manner that impacts the stability of the servers or the operation or performance of the Service or any User's use of the Service;

2.2.4 copy, rent, lease, sell, loan, transfer, assign, sublicense, resell, distribute, modify, alter, or create derivative works of any part of the Service or any of our intellectual property;

2.2.5 use the Service in any manner that (i) violates any Applicable Law, contractual obligation, or right of any person, (ii) is fraudulent, false, deceptive, or defamatory, (iii) promotes hatred, violence, or harm against, or (iv) otherwise may be harmful or objectionable to us or any other third party;

2.2.6 use the Service in competition with us, to develop competing products or services, for benchmarking or competitive analysis of the Service, or otherwise to our detriment or disadvantage;

2.2.7 bypass the measures we may use to prevent or restrict access to the Service;

2.2.8 use the Service to transmit spam or other unsolicited email (and we may immediately remove any content that we believe to be spam) or use the Service for commercial solicitation;

2.2.9 access any content available on or via the Service through any technology or means other than those provided by the Service or authorized by us;

2.2.10 attempt to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from, the servers running the Service;

2.2.11 transmit invalid data, viruses, worms, or other software agents through the Service;

2.2.12 collect or harvest any personal information from the Service; or

2.2.13 refer to us or to the Service in a manner that could imply a relationship that involves endorsement, affiliation, or sponsorship between you (or a third party) and us without our consent.

2.3 User Responsibilities

2.3.1 User Controls

You have and will retain sole responsibility for the security, use, and permissions to use the credentials associated with your email accounts, and any other accounts you may provide to us through the Service.

2.3.2 User Sensitive Information

You acknowledge and agree that the Service is not designed to store or engage with the following types of sensitive information ("Sensitive Information"), which includes: (i) special categories of data enumerated in European Union Regulation 2016/679, Article 9(1) or any successor legislation; (ii) protected health information as defined in the Health Insurance Portability and Accountability Act, as amended ("HIPAA"); (iii) social security numbers, driver's license numbers, or other government identification numbers; (iv) other information subject to regulation or protection under specific laws such as the Children's Online Privacy Protection Act ("COPPA") or the Gramm-Leach-Bliley Act ("GLBA"), in each case as amended, or related rules or regulations; or (v) any data similar to the above protected under applicable laws, rules, or regulations.

If you choose to connect a third-party integration that exposes Sensitive Information (such as a fitness or health tracker, financial account, or similar service), you authorize Sones to receive and process that Sensitive Information for the features you request, and you acknowledge that connecting that integration constitutes your explicit consent under GDPR Article 9(2)(a) where applicable.

2.3.3 Third-Party Services

You understand and agree that Lucas Intelligence may from time to time make certain third-party sites, materials, and services ("Third-Party Services") available to you or allow for such Third-Party Services to be integrated with the Service to allow for the transmission of User Content (as defined below) from such Third-Party Services into the Service. For purposes of these Terms, such Third-Party Services are subject to their own terms and conditions. Lucas Intelligence is not responsible for the operation of any Third-Party Services and makes no representations, warranties or endorsements of any kind with respect to Third-Party Services or their respective providers. If you do not agree to abide by the applicable terms for any such Third-Party Services, then you should not install or use such Third-Party Services. If you access a Third-Party Service from the Service or share your User Content on or through any Third-Party service, you do so at your own risk, and you understand that these Terms and our Privacy Policy do not apply to your use of any Third-Party Service. By authorizing Lucas Intelligence to transmit your User Content from Third-Party Services into the Service, you represent and warrant to Lucas Intelligence that you have all right, power, and authority to provide such authorization.

You understand and acknowledge that the Service uses third-party artificial intelligence providers to process your messages and generate responses. We maintain data processing agreements with these providers that prohibit them from using your data to train their own models. For more information about how your data is processed by these providers, please see our Privacy Policy.

YOU EXPRESSLY RELIEVE US FROM ANY AND ALL LIABILITY ARISING FROM YOUR ACCESS TO AND/OR USE OF ANY THIRD-PARTY SERVICE. ADDITIONALLY, YOUR DEALINGS WITH, OR PARTICIPATION IN PROMOTIONS OF, ADVERTISERS FOUND ON THE SERVICE ARE SOLELY BETWEEN YOU AND SUCH ADVERTISERS. YOU UNDERSTAND AND ACKNOWLEDGE THAT WE WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE OF ANY SORT RELATING TO YOUR DEALINGS WITH SUCH ADVERTISERS.

3. User Content

3.1 Ownership

As between us and you, you (or your licensors) will own any and all information, data, and other content that is collected or otherwise received by us from you through the Service ("User Content").

3.2 License Grant

We claim no ownership rights over User Content. As between you and us, all User Content that is submitted, posted, displayed, provided, shared, or otherwise made available on or via the Service by you is and will remain yours (or your licensors). We have the right (but not the obligation) in our sole discretion to remove any of your User Content that is shared via the Service. You grant us, and you represent and warrant that you have all rights necessary to grant, a non-exclusive and royalty-free right and license to use, store, and display your User Content only to the extent necessary to: (i) provide the Service and the features you request; (ii) operate the Service securely, including preventing fraud, abuse, and illegal activity; and (iii) perform such other actions as described in our Privacy Policy or as authorized by you in connection with your use of the Service. We may use your User Content as training data, only in research whose sole purpose is to improve the Service for everyone, as described in our Privacy Policy. You can opt out at any time with the "Improve Sones for everyone" setting in your account preferences. We do not sell or share your User Content for advertising. For more information about how we handle your data, please see our Privacy Policy.

3.3 User Content Disclaimer

WE TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY USER CONTENT. YOU WILL BE SOLELY RESPONSIBLE FOR YOUR USER CONTENT AND THE CONSEQUENCES OF SUBMITTING, POSTING, DISPLAYING, PROVIDING, SHARING, OR OTHERWISE MAKING IT AVAILABLE ON OR THROUGH THE SERVICE, AND YOU UNDERSTAND AND ACKNOWLEDGE THAT WE ARE ACTING ONLY AS A PASSIVE CONDUIT FOR YOUR ONLINE DISTRIBUTION AND PUBLICATION OF YOUR USER CONTENT. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE SERVICE MAY EXPOSE YOU TO CONTENT THAT IS INACCURATE, OBJECTIONABLE, INAPPROPRIATE FOR CHILDREN, OR OTHERWISE UNSUITED TO YOUR PURPOSE, AND YOU UNDERSTAND AND ACKNOWLEDGE THAT WE WILL NOT BE LIABLE FOR ANY DAMAGES YOU ALLEGE TO INCUR AS A RESULT OF OR RELATING TO ANY CONTENT ACCESSED ON OR THROUGH THE SERVICE.

4. Intellectual Property

4.1 Sones Intellectual Property

You understand and acknowledge that we (or our licensors (including other Users), as applicable) own and will continue to own all rights (including intellectual property rights), title, and interest in and to the Service, all materials and content displayed or otherwise made available on and/or through the Service (excluding your User Content), and all software, algorithms, code, technology, and intellectual property underlying and/or included in or with the Service. Use of any intellectual property for any purpose not expressly permitted by these Terms is strictly prohibited.

4.2 Usage Data

We may collect, or you may provide to us, diagnostic, technical, usage, and/or related information, including information about your computers, mobile devices, systems, and software (collectively, "Usage Data"). All Usage Data is and will be owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage Data vest in you, you hereby assign to us all rights (including intellectual property rights), title, and interest in and to same. Accordingly, we may use, maintain, and/or process the Usage Data or any portion thereof for any lawful purpose, including, without limitation: (a) to provide and maintain the Service; (b) to improve our products and services (including the Service), and to develop new products, services, and/or features; (c) to monitor your usage of the Service; (d) for research and analytics, including, without limitation, data analysis, identifying usage trends, and/or customer research; and (e) to share analytics and other derived Usage Data with third parties, solely in de-identified or aggregated form. The Service may contain technological measures designed to prevent unauthorized or illegal use of the Service; you understand and acknowledge that we may use these and other lawful measures to verify your compliance with these Terms and to enforce our rights, including intellectual property rights, in and to the Service.

4.3 AI Output

Subject to your compliance with these Terms, you may use your output of the Service ("Output"), including but not limited to any chat text, summaries, drafts, and other generated content, for your personal purposes on a royalty-free basis, provided that you acknowledge and agree: (i) that your use of the Service and the Output does not transfer to you ownership of any intellectual property rights in the Service and that (ii) we may, by notice to you at any time, limit your use of the Output or require you to cease using them (and delete any copies of them) if we form the view, in our sole and absolute discretion, that your use of the Output may infringe the rights of any third party. You shall not represent that Output was human-generated or use the Output to train your own machine learning models. The Output does not constitute professional advice of any kind, including but not limited to legal, medical, financial, or tax advice, and is not a substitute for professional services. You should independently verify any Output before relying on it for important decisions.

DUE TO THE NATURE OF MACHINE LEARNING, THE OUTPUT MAY NOT BE UNIQUE ACROSS USERS AND THE SERVICE MAY GENERATE THE SAME OR SIMILAR OUTPUT FOR OTHER USERS. USE OF THE SERVICE MAY RESULT IN INCORRECT OUTPUT THAT DOES NOT ACCURATELY REFLECT REALITY. YOU MUST EVALUATE THE ACCURACY OF ANY OUTPUT AS APPROPRIATE FOR YOUR USE CASE, INCLUDING BY USING HUMAN REVIEW OF THE OUTPUT. YOU UNDERSTAND AND AGREE THAT THE OUTPUT MAY CONTAIN "HALLUCINATIONS" AND MAY BE INACCURATE, OBJECTIONABLE, INAPPROPRIATE, OR OTHERWISE UNSUITED TO YOUR PURPOSE, AND YOU AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DAMAGES YOU OR ANY THIRD PARTY ALLEGES TO INCUR AS A RESULT OF OR RELATING TO ANY OUTPUT OR OTHER CONTENT GENERATED BY OR ACCESSED ON OR THROUGH THE SERVICE. YOU ARE SOLELY RESPONSIBLE FOR ACTIONS YOU TAKE BASED ON RELYING ON THE OUTPUT.

4.4 Open Source Software

Some software used in our Service may be offered under an open source license that we make available to you. There may be provisions in an open source license that expressly override some of these terms, so please be sure to read those licenses.

5. Feedback

To the extent you provide us any suggestions, recommendations, or other feedback relating to the Service or to any other Lucas Intelligence products or services (collectively, "Feedback"), you hereby assign to us all rights (including intellectual property rights), title, and interest in and to the Feedback, without providing any attribution or compensation to you or to any third party. Please treat Feedback as our Confidential Information (as defined below).

6. Confidential Information

The Service may include non-public, proprietary, or confidential information of Lucas Intelligence and/or of other Users ("Confidential Information"). Confidential Information includes any information that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure, including non-public business, product, technology, and marketing information. You will: (a) protect and safeguard the confidentiality of all Confidential Information with at least the same degree of care as you would use to protect your own highly sensitive confidential information, but in no event with less than a reasonable degree of care; (b) not use any Confidential Information for any purpose other than to exercise your rights, or to perform your obligations, under these Terms; and (c) not disclose any Confidential Information to any person or entity, except your service providers or financial or legal advisors who/that (i) need to know the Confidential Information and (ii) are bound by non-use and non-disclosure restrictions at least as restrictive as those set forth in this Section.

7. Our Publicity Rights

We may identify you as a User in our promotional materials. We will promptly stop doing so upon receipt of your request sent to support@meetlucas.ai.

8. Payments, Billing, and Subscription Plans

8.1 Billing Policies; Taxes

Certain aspects of the Service may be provided for free, while certain other aspects of the Service may be provided for a fee ("Fee"). Each Fee (including each Subscription Fee (as defined below)) is the sum of the applicable Lucas Intelligence Fee (as defined below) and any applicable Third-Party Fees (as defined below). Lucas Intelligence reserves the right to negotiate different Fees with Users via the Service. By electing to use paid aspects of the Service, including enrolling in Subscription(s) (as defined below), you agree to the pricing and payment terms applicable to you, as may be made available via your User Account, and as incorporated by reference herein. We may add new products and/or services for additional Fees, add or amend Fees for existing products and/or services, and/or discontinue offering any Subscriptions at any time; provided, however, that if we have agreed to a specific Subscription Term and a corresponding Subscription Fee, then that Subscription will remain in force for that Subscription Fee during that Subscription Term. Any change to our pricing and payment terms will become effective in the billing cycle following our provision of notice of such change. Except as may be expressly stated in these Terms, all Fees must be paid in advance, payment obligations are non-cancelable once incurred (subject to any cancellation rights set forth in these Terms), and Fees paid are non-refundable. Fees are stated exclusive of any taxes, levies or duties (collectively, but, for clarity, excluding taxes based on our net income, "Taxes"). You will be responsible for paying all Taxes associated with your purchases and/or Subscriptions in connection with the Service.

8.2 Definitions

8.2.1 "Subscription" means a particular portion of the Service that is available on an automatically renewing subscription basis, and your access thereto, as applicable.

8.2.2 "Subscription Fee" means the recurring amount due as consideration for a Subscription.

8.2.3 "Lucas Intelligence Fee" means the portion of the Fee (including any Subscription Fee) that Lucas Intelligence may retain as consideration for providing the Service or any portion thereof (including any particular Subscription), as applicable.

8.2.4 "Third-Party Fees" means the portion of the Fee (including any Subscription Fee) retained by one (1) or more third parties, including Payment Processor, that we may engage from time to time, in our sole discretion.

8.2.5 "Payment Processor" means the third-party payment processor, which we engage to process payments Users make in connection with the Service.

8.3 Your Payment Method

8.3.1 General

To use non-free aspects of the Service, you must provide us with at least one (1) valid payment card that is accepted by us and Payment Processor (each such card, a "Payment Method"). By providing a Payment Method, you authorize each of Lucas Intelligence and Payment Processor to charge that Payment Method the applicable Fees and Taxes, including, if applicable, on a recurring basis until you cancel your Subscription (including any notice period specified in the Cancellation Procedures section below). Fees and Taxes will be charged to your Payment Method on the specific payment date indicated in your User Account. The length of your billing cycle will depend on the type of Subscription in which you are enrolled, if applicable. We may authorize your Payment Method in anticipation of Service-related charges through various methods.

8.3.2 Third-Party Payment Processor

We or Payment Processor will attempt to verify your Payment Method(s), and may do so by processing an authorization hold, which is standard practice. To the extent Payment Processor processes payments made by you, you will be subject to terms and conditions governing the use of Payment Processor's service. Please review such terms and conditions as well as Payment Processor's privacy notice (each of which is available on Payment Processor's website). You acknowledge and understand that Payment Processor may collect and retain Third-Party Fees whenever you pay Fees (including Subscription Fees). Payment must be received by Payment Processor before our acceptance of an order. For all payments, Payment Processor will collect your Payment Method details and charge your chosen Payment Method in connection with an order. If any of your account, order, or Payment Method information changes, you will promptly update such information, so that we or Payment Processor may complete your transaction(s) and/or contact you, as needed.

8.3.3 Payment Representations and Warranties

You represent and warrant that: (i) the account, order, and Payment Method information you supply to us and/or to Payment Processor, as applicable, is true, accurate, correct, and complete; (ii) you are duly authorized to use the Payment Method(s); (iii) you will pay any and all charges incurred by users of your Payment Method in connection with the Service, including any applicable Fees (at the prices in effect when such charges are incurred) and Taxes; (iv) charges incurred by you will be honored by your Payment Method company; (v) you will not allow or enable anyone else to use your Subscription (including, without limitation, by sharing your password(s) or any other authentication credentials with anyone else, or by attempting to transfer your Subscription to anyone else); and (vi) you will report to us any unauthorized or prohibited access to or use of your Subscription and/or password(s) or other authentication credentials.

8.3.4 Payment Disclaimer

WE DISCLAIM ANY AND ALL LIABILITY WITH RESPECT TO, AND YOU UNDERSTAND AND ACKNOWLEDGE THAT WE ARE NOT RESPONSIBLE FOR: (I) ANY SECURITY OR PRIVACY BREACHES RELATED TO YOUR CREDIT CARD OR OTHER PAYMENT METHOD, (II) ANY FEES THAT MAY BE CHARGED TO YOU BY YOUR BANK IN CONNECTION WITH THE COLLECTION OF FEES, AND/OR (III) ANY UNAUTHORIZED USE OF YOUR CREDIT CARD, DEBIT CARD, OR OTHER PAYMENT METHOD BY A THIRD PARTY.

8.4 Subscription Plans

8.4.1 Automatic Renewals

Subscriptions are available on an automatically renewing subscription basis and entail payment of Subscription Fees. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH SUBSCRIPTION TERM IDENTIFIED IN YOUR ACCOUNT FOR SUBSEQUENT TERMS EQUAL IN LENGTH TO THAT INITIAL SUBSCRIPTION TERM (EACH SUCH PERIOD, A "SUBSCRIPTION TERM") UNLESS AND UNTIL YOU CANCEL THE APPLICABLE SUBSCRIPTION IN ACCORDANCE WITH THE CANCELLATION PROCEDURES IDENTIFIED BELOW. YOU UNDERSTAND THAT UNLESS AND UNTIL YOU NOTIFY US OF YOUR INTENT TO CANCEL, YOUR SUBSCRIPTION AND THE CORRESPONDING SUBSCRIPTION FEE WILL AUTOMATICALLY RENEW, AND YOU AUTHORIZE EACH OF LUCAS INTELLIGENCE AND PAYMENT PROCESSOR (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO CHARGE YOU THE APPLICABLE SUBSCRIPTION FEE AND ANY APPLICABLE TAXES, USING ANY OF YOUR PAYMENT METHODS.

8.4.2 Automatic Billing and Policies

When you enroll in a Subscription, you expressly acknowledge and agree that: (i) each of Lucas Intelligence and Payment Processor is authorized to charge you, at the beginning of each Subscription Term, the Subscription Fee for the applicable Subscription, any applicable Taxes, and any other charges you may incur in connection with such Subscription, subject to adjustment in accordance with these Terms; and (ii) your Subscription is continuous until the earlier of: (A) your cancellation of such Subscription (including any notice period specified in the Cancellation Procedures section below) and (B) the suspension, discontinuation, or termination of your access to such Subscription or to the Service in accordance with these Terms. You understand and acknowledge that the amounts billed may vary due to changes to the Subscription Fee in accordance with the payment terms set forth via the Service, and/or changes in applicable Taxes, and you authorize each of Lucas Intelligence and Payment Processor to charge your Payment Method the changed amounts.

8.4.3 Cancellation Procedures

To cancel any Subscription, you must notify us at least 30 days before the start of the next Subscription Term by using the appropriate functionalities of the Service, including through the same method you used to sign up (for example, if you signed up online, you may cancel online through your User Account settings), or by contacting us at support@meetlucas.ai. You will continue to have access to the Subscription through the end of the then-current Subscription Term. YOU UNDERSTAND THAT UNLESS AND UNTIL YOU NOTIFY US OF YOUR INTENT TO CANCEL, YOUR SUBSCRIPTION AND THE CORRESPONDING SUBSCRIPTION FEE WILL AUTOMATICALLY RENEW, AND YOU AUTHORIZE EACH OF LUCAS INTELLIGENCE AND PAYMENT PROCESSOR (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO CHARGE YOU THE APPLICABLE SUBSCRIPTION FEE AND ANY APPLICABLE TAXES, USING ANY OF YOUR PAYMENT METHODS.

8.4.4 Cancellation; Refunds

You may de-activate your User Account or any Subscription at any time and we may suspend or terminate your Subscription, your User Account, or the Service at any time, in our sole discretion. HOWEVER, YOU UNDERSTAND AND ACKNOWLEDGE THAT, UNLESS REQUIRED BY APPLICABLE LAW, YOU WILL NOT BE ENTITLED TO RECEIVE ANY REFUND OR CREDIT FOR ANY SUCH CANCELLATION, SUSPENSION, OR TERMINATION, NOR FOR ANY UNUSED TIME ON YOUR SUBSCRIPTION, ANY PRE-PAYMENTS MADE IN CONNECTION WITH YOUR SUBSCRIPTION, ANY USAGE OR SUBSCRIPTION FEES FOR ANY PORTION OF THE SERVICE, ANY CONTENT OR DATA ASSOCIATED WITH YOUR USER ACCOUNT, OR ANYTHING ELSE, AND THAT ANY SUCH REFUNDS OR CREDITS MAY BE GRANTED AT OUR SOLE OPTION AND IN OUR SOLE DISCRETION. If you believe you have been improperly charged and would like to request a refund, please contact us at support@meetlucas.ai.

8.4.5 Free Trials

We may, at our sole option and in our sole discretion, offer free trials to a particular portion of the Service, subject to the terms of the offer. If you are signed up to such a free trial, we or Payment Processor will automatically bill your Payment Method on the day that follows the last day of your free trial (which day will be the first day of your first Subscription Term), and on the first day of each subsequent Subscription Term, subject to these Terms. If you wish to avoid charges to your Payment Method, you must cancel your free trial by 11:59 PM Pacific Time on the last day of your free trial period, using the same method you used to sign up or any other method we make available to you. If you cancel your free trial while it is ongoing, your access to the applicable portion of the Service may be terminated immediately upon such cancellation.

9. Privacy; Data Security

9.1 Privacy

We care about your privacy. To provide and enhance the Service, we may need to be able to identify you and your interests, and we use your personal data to do this. By using the Service, you acknowledge that we may collect, use, and disclose your personal information and aggregated and/or anonymized data as set forth in our Privacy Policy, and that your personal information may be transferred to, and/or processed in, the United States.

9.2 Security

We care about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or to use your data for improper purposes. You acknowledge that you provide your data at your own risk.

10. Messaging Platforms, Text Messaging, and Calls

10.1 General

The Service operates primarily through third-party messaging platforms, including Apple iMessage and WhatsApp. Your use of the Service through these platforms is also subject to the applicable terms and policies of those platforms, including Apple's Terms of Service and Meta/WhatsApp's Terms of Service. We do not control and are not responsible for the availability, security, encryption, or data handling practices of these third-party messaging platforms. Outages, policy changes, or other actions by these platform providers may affect the availability or functionality of the Service.

You may provide us with your telephone number as part of creating your User Account credentials or otherwise. By providing a telephone number, you consent to receiving autodialed or prerecorded calls and/or text messages from us, or on our behalf, at such telephone number, including via iMessage, WhatsApp, SMS, or other messaging services. We may place such calls or send such messages to (a) help keep your User Account secure; (b) help you access your User Account if you are experiencing difficulties; (c) provide the core AI assistant functionality of the Service; and/or (d) as otherwise necessary to service your account or enforce these Terms, our policies, Applicable Law, or any other agreement we may have with you.

10.2 Consent to Transactional Communications

You expressly consent and agree to Lucas Intelligence contacting you using written, electronic, and/or verbal means, including manual dialing, emails, prerecorded/artificial voice messages, and/or using an automatic telephone dialing system to call or text your mobile/cellular telephone number, as necessary to complete transactions requested by you and to service your account, and as permitted by Applicable Law, in each case even if the phone number is registered on any United States federal and/or state Do-Not-Call/Do-Not-email registry/ies. Message and data rates apply. For purposes of clarity, the text messages described in this paragraph are transactional text messages, not promotional text messages.

10.3 Consent to Promotional Messages

Additionally, we offer you the chance to enroll to receive recurring SMS/text messages from Lucas Intelligence. You may enroll to receive text messages about account-related news and alerts and/or Promotional Offers (including cart reminders) and marketing related to Lucas Intelligence products and/or services. By enrolling in Lucas Intelligence's SMS/text messaging service, you agree to receive text messages from Lucas Intelligence to the mobile phone number provided by you, and you certify that such mobile number is true and accurate and that you are authorized to enroll such mobile number to receive such texts. You acknowledge and agree that the texts may be sent using an automatic telephone dialing system and that message and data rates apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Message frequency varies. Consent is not required as a condition of purchase. To the extent permitted by Applicable Law, we are not responsible for any delays upon sending or receiving text messages.

10.4 Unsubscribing From Promotional Messages

You may opt out from promotional text messages at any time. To unsubscribe from promotional text messages, text or reply "STOP," or "UNSUBSCRIBE" to the number from which you received the text from the mobile device receiving the messages, or to the other phone number provided by Lucas Intelligence (if any) for such purpose. You consent that following such a request to unsubscribe, you may receive one (1) final text message from or on behalf of Lucas Intelligence confirming your request. For help, please contact us at support@meetlucas.ai.

11. Release

You hereby release us from all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses, in each case of every kind and nature, known and unknown, arising out of a dispute between you and a third party (including any other User) in connection with the Service. In addition, you waive any Applicable Law that says, in substance: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE RELEASED PARTY."

12. Indemnity

You will defend, indemnify, and hold us and our subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively, including Lucas Intelligence, the "Lucas Intelligence Indemnitees") harmless from and against any and all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, legal fees) arising from: (a) your access to and/or use of the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including, without limitation, any privacy right or intellectual property right; (d) your violation of any Applicable Law; (e) User Content or any content that is submitted via your User Account; (f) your willful misconduct; or (g) any third party's access to and/or use of the Service with your authentication credential(s).

13. No Warranty; Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NONE OF THE LUCAS INTELLIGENCE INDEMNITEES WARRANTS THAT ANY CONTENT OR ANY OTHER INFORMATION CONTAINED IN, OR AVAILABLE VIA, THE SERVICE IS ACCURATE, COMPREHENSIVE, RELIABLE, USEFUL, OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, OR SECURE; THAT ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS SO OBTAINED AT YOUR OWN RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM(S) OR MOBILE DEVICE(S) AND/OR FOR LOSS OF DATA THAT RESULTS FROM SAME OR FROM YOUR ACCESS TO AND/OR USE OF THE SERVICE. YOU MAY HAVE OTHER STATUTORY RIGHTS, BUT THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, WILL BE LIMITED TO THE SHORTEST PERIOD PERMITTED BY APPLICABLE LAW.

Further, Lucas Intelligence does not warrant, endorse, guarantee, recommend, or assume responsibility for any product or service advertised or offered by any third party through the service or any hyperlinked website or service, and Lucas Intelligence will not be a party to, or in any way monitor, any transaction between you and third-party providers of products or services.

14. Limitation of Liability; Dispute Resolution

14.1 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANY LUCAS INTELLIGENCE INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY PORTION THEREOF. UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS TO OR USE OF THE SERVICE OR YOUR USER ACCOUNT OR THE INFORMATION CONTAINED THEREIN. IN NO EVENT WILL ANY LUCAS INTELLIGENCE INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER. THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

14.2 Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

14.2.1 Informal Dispute Resolution

Before initiating any arbitration or court proceeding, you and Lucas Intelligence agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a "Dispute") informally for at least thirty (30) days. The informal dispute resolution period begins when one party sends the other a written notice describing the nature and basis of the Dispute and the relief sought (a "Dispute Notice"). Dispute Notices to Lucas Intelligence must be sent by mail to: Lucas Intelligence, Inc., 1111b S Governors Avenue STE 53983, Dover, DE 19904, Attn: Legal Department. Dispute Notices to you will be sent to the email address associated with your User Account. If the Dispute is not resolved within thirty (30) days of receipt of the Dispute Notice, either party may proceed to arbitration as set forth below.

14.2.2 Binding Arbitration

If a Dispute cannot be resolved through the informal dispute resolution process described above, you and Lucas Intelligence agree that the Dispute will be resolved exclusively through final and binding individual arbitration, rather than in court, except that: (i) either party may bring an individual action in small claims court if the Dispute qualifies; and (ii) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

14.2.3 Arbitration Rules and Procedures

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (the "AAA Rules"), as modified by this Section. The AAA Rules are available at www.adr.org/consumer or by calling the AAA at 1-800-778-7879. The arbitration will be conducted by a single arbitrator selected in accordance with the AAA Rules. The arbitration will be held in the county in which you reside, or at another mutually agreed location, or may be conducted telephonically, by videoconference, or, if both parties agree, based solely on written submissions. The arbitrator will have the authority to award the same relief that would be available in a court of law. The arbitrator's decision will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

14.2.4 Arbitration Fees

If you initiate arbitration, your arbitration fees will be limited to the initial filing fee set by the AAA. Lucas Intelligence will pay all remaining AAA fees and expenses. If Lucas Intelligence initiates arbitration, Lucas Intelligence will pay all AAA fees and expenses. Each party will bear the expense of its own attorneys' fees, except as otherwise provided by Applicable Law or the AAA Rules.

14.2.5 Opt-Out

You may opt out of this Arbitration Agreement by sending a written notice to Lucas Intelligence, Inc., 1111b S Governors Avenue STE 53983, Dover, DE 19904, Attn: Legal Department, within thirty (30) days of the date you first accept these Terms (or within thirty (30) days of the date any material changes to this Arbitration Agreement are posted). Your opt-out notice must include your full name, mailing address, and email address associated with your User Account. If you opt out, neither you nor Lucas Intelligence will be required to arbitrate Disputes, and all Disputes will be resolved in accordance with Section 15 (Governing Law and Venue).

14.2.6 Governing Law for Arbitration

This Arbitration Agreement is governed by the Federal Arbitration Act, 9 U.S.C. 1 et seq. (the "FAA"), and not by any state arbitration law. If for any reason the FAA is found not to apply, the arbitration law of the State of Delaware will govern.

14.3 Class Action / Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND LUCAS INTELLIGENCE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES IN COURT IN FAVOR OF INDIVIDUAL ARBITRATION. YOU AND LUCAS INTELLIGENCE EACH WAIVE THE RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND LUCAS INTELLIGENCE AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION / JURY TRIAL WAIVER IS FOUND TO BE UNENFORCEABLE AS TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF, THEN THE ENTIRETY OF THE ARBITRATION AGREEMENT SET FORTH IN SECTION 14.2 WILL BE DEEMED VOID AND UNENFORCEABLE AS TO THAT CLAIM OR REQUEST FOR RELIEF, AND THAT CLAIM OR REQUEST FOR RELIEF WILL BE DECIDED BY A COURT OF COMPETENT JURISDICTION.

15. Governing Law and Venue

These Terms and any Dispute will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Lucas Intelligence agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Kent County, Delaware for the purpose of litigating any such Dispute. You waive any objection to jurisdiction and venue in such courts.

16. Modification of Terms

We may revise these Terms from time to time. If we make material changes, we will provide you with notice of such changes, such as by sending an email, posting a notice on the Service, or updating the "Last Updated" date at the top of these Terms. By continuing to access or use the Service after those changes become effective, you agree to the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

17. Term and Termination

These Terms are effective beginning when you first access or use the Service and will remain in effect until terminated. You may terminate these Terms at any time by deactivating your User Account and ceasing all use of the Service. We may terminate these Terms or suspend or terminate your access to the Service at any time, with or without cause, with or without notice, effective immediately.

Upon termination: (a) your right to access and use the Service will immediately cease; (b) you will have no further right to use or access any User Content or other data stored in connection with your User Account; and (c) we may, but are not obligated to, delete your User Content and other data in accordance with our Privacy Policy.

The following Sections will survive any termination of these Terms: Sections 3 (User Content), 4 (Intellectual Property), 5 (Feedback), 6 (Confidential Information), 11 (Release), 12 (Indemnity), 13 (No Warranty; Disclaimers), 14 (Limitation of Liability; Dispute Resolution), 15 (Governing Law and Venue), 17 (Term and Termination), 19 (General Provisions), and any other provision that by its nature is intended to survive termination.

18. Copyright / DMCA Policy

Lucas Intelligence respects the intellectual property rights of others and expects its Users to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please send a notice of claimed infringement to our designated copyright agent at:

Lucas Intelligence, Inc.
Attn: Copyright Agent
1111b S Governors Avenue STE 53983
Dover, DE 19904
Email: legal@meetlucas.ai

Your notice must include: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Service; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

We reserve the right to remove content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. In appropriate circumstances, we will also terminate a User's account if the User is determined to be a repeat infringer. If you believe your content was removed by mistake, you may submit a counter-notification to the address above, including the information required by the Digital Millennium Copyright Act.

19. General Provisions

19.1 Severability. If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

19.2 Entire Agreement. These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and Lucas Intelligence regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

19.3 Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without the prior written consent of Lucas Intelligence. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Lucas Intelligence may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

19.4 Waiver. The failure of Lucas Intelligence to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Lucas Intelligence.

19.5 Force Majeure. Lucas Intelligence will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of third-party messaging platforms, or failures of the internet or any telecommunications network.

19.6 Notices. We may provide notices to you by posting on the Service, by email to the address associated with your User Account, or by message to the phone number associated with your User Account. Notices from you to Lucas Intelligence must be sent to legal@meetlucas.ai or by mail to Lucas Intelligence, Inc., 1111b S Governors Avenue STE 53983, Dover, DE 19904.

19.7 Electronic Communications. By using the Service, you consent to receiving electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

19.8 Export Compliance. The Service may be subject to U.S. export control laws, including the Export Administration Act and its associated regulations. You will not, directly or indirectly, export, re-export, or release the Service to, or make the Service accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation.

19.9 No Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms, and you do not have any authority of any kind to bind Lucas Intelligence in any respect whatsoever.

19.10 Headings. The section and subsection headings used in these Terms are for convenience only and have no legal or contractual significance.

20. Contact Information

If you have any questions about these Terms, please contact us:

Lucas Intelligence, Inc.
1111b S Governors Avenue STE 53983
Dover, DE 19904
United States

General support: support@meetlucas.ai
Legal notices: legal@meetlucas.ai
Privacy inquiries: privacy@meetlucas.ai